Water Warriors
Swim School

Our swimming lessons operate on an automatic renewal basis. This means that unless you notify us otherwise, your swimmer's place will be automatically renewed for the next term.

If you wish to cancel your place, you must provide written notice at least 3 weeks prior to the end of the current term. Written notice must be provided via email.

Failure to provide the required 3-week written notice will result in a £25 administrative fee, which will be charged to the account holder.

A maximum of two make up lessons per term may be offered, subject to availability, as a gesture of goodwill. This includes lessons missed due to illness, holidays, or other personal commitments. If the available make up options are not suitable, the missed lessons will be considered forfeited.

Due to our tight scheduling and limited pool availability, make up lessons are often not possible. While we understand that illness, holidays, and unforeseen commitments can occur, our instructors commit to being at the pool as scheduled and must be paid accordingly. In addition, pool hire, operational costs, and ongoing business expenses remain payable regardless of attendance. For these reasons, fees are still payable for all missed lessons.

If a lesson is cancelled, we will do our best to offer alternative catch-up option(s) at no extra cost. Please note that if you are unable to attend the available alternatives, we are unable to offer refunds, credits, or additional options due to limited pool time.

Water Warriors does not offer refunds for cancelled lessons. Catch-up options will be provided as per the above conditions.
We appreciate your understanding and cooperation. If you have any questions, please contact us via email; waterwarriorsinfo@gmail.com

WATER WARRIORS SWIM SCHOOL
SAFEGUARDING POLICY
Commitment to Safety
Water Warriors Swim School Limited (the 'Organisation') works actively to prevent harm and promote the welfare of all children and adults at risk that we interact with (i.e. as Water Warriors Swim School Limited's clients). This Safeguarding Policy applies to
individuals referred to as 'Beneficiaries'.
The Organisation is committed to ensuring the safety and well-being of all the Beneficiaries, free from discrimination based on age, disability, race, religion, sexual orientation, gender identity, or any other protected characteristic.
This Safeguarding Policy adheres to the latest safeguarding laws of England, Wales, Northern Ireland, and Scotland, including relevant government guidance. If there is any conflict between this Policy and these laws, Water Warriors Swim School Limited will
always prioritise upholding the legal requirements.
Water Warriors Swim School Limited has implemented this Safeguarding Policy in fulfilment of its obligations as an organisation working with children and adults at risk.
For questions about this policy, please contact Bronwyn Barritt & Claire Plinston in the first instance, via e-mail waterwarriorsinfo@gmail.com or via phone 07702003046.
Safeguarding Policy Scope
This Policy applies to everyone working for or representing Water Warriors Swim School Limited in the UK, regardless of position, employment type (full-time, part-time, temporary), or affiliation (direct employee, contractor, volunteer, intern; collectively 'Staff Members').
This Policy is separate from employment contracts. To ensure its effectiveness, Water Warriors Swim School Limited may revise the Policy at any time. We will communicate any changes transparently.
This Policy outlines Water Warriors Swim School Limited's approach to harm prevention for its Beneficiaries through Staff Member's conduct and practices.
This Safeguarding Policy applies to the organisation and operation of all Water Warriors Swim School Limited activities that involve children and adults at risk (i.e. Relevant Page 1 of 6 Activities). These primarily include: Swimming lessons
Page 1 of 5
Safeguarding Definition
1. 2. 3. 4. 5. 6. 7. The term 'Safeguarding' refers to practices and procedures designed to protect vulnerable individuals from harm or potential harm. It also promotes their overall well being. Safeguarding is particularly crucial for children and adults at risk, with most legal obligations related to their care. This Policy specifically addresses:
a. b. Children, who are individuals under 18 years old (in England, Wales, and Northern Ireland) or under 16 years old (in Scotland).
Adults at risk, who are individuals 18 years old or over (in England, Wales, and Northern Ireland) or 16 years old or over (in Scotland) who require care and support, and due to this, are unable to protect themselves from harm (e.g. illness, disability).
This can be temporary or permanent.
This Safeguarding Policy outlines Water Warriors Swim School Limited's commitment to protecting its beneficiaries from harm caused by:
a. Water Warriors Swim School Limited activities, practices, and the potential for harm arising from the conduct of its Staff Members, or
b. People and situations beyond (Water Warriors Swim School Limited) and its Staff Members' control.
This includes instances where Staff Members are aware of, ought to be aware of, or reasonably suspect a situation that poses a safeguarding risk.
This policy defines a 'Safeguarding Concern' as any conduct or situation that a Staff Member or someone else suspects might violate the safeguarding commitments above.
How Water Warriors Swim School Limited Protects Its Beneficiaries: Key Safeguarding Measures
Prioritising child safety by following local safeguarding arrangements. These comprehensive plans, developed by local authorities, police, and healthcare providers, offer valuable leadership and guidance to ensure children's well-being.
Prioritising safeguarding adults by applying leadership and guidance provided by local Safeguarding Adults Boards. Page 2 of 6 All Staff Members will receive training on identifying and reporting safeguarding concerns. Also, Water Warriors Swim School Limited encourages them to report any
Safeguarding Concerns they identify (set out below under the heading 'Procedures: Reporting').
We create a safe, accessible, fair, and efficient space for all Staff Members to raise safeguarding concerns (colleagues, beneficiaries, or anyone else involved). We expect all staff to listen attentively and professionally. Training will equip Staff Members to support
those raising concerns and guide them through Water Warriors Swim School Limited's established reporting procedures. All reported concerns will be handled by designated
individuals and teams following Water Warriors Swim School Limited's relevant procedures (detailed below under 'Procedures: Investigation and Response'). a. Water Page 2 of 5
Warriors Swim School Limited has fair and objective procedures to address all safeguarding concerns, even when they involve Staff Members. Allegations are taken seriously, with the severity of the claims considered throughout the process. We are committed to protecting all parties involved.
This means we will only presume guilt or publicly criticise people once a thorough investigation is completed.
b. Reports that qualify as protected disclosures under whistleblowing law will be handled with the utmost confidentiality and following all relevant whistleblowing policies law.
8. Bronwyn Barritt & Claire Plinston is designated as the lead for safeguarding policies and procedures within Water Warriors Swim School Limited.
9. Following appropriate recruitment processes for all new staff members, including volunteers. These processes include:
a. Conducting pre-employment checks following relevant regulations.
b. All new Staff Members must take part in, and understand the content of, all necessary safeguarding training before having any contact with Water Warriors Swim School Limited's Beneficiaries. This training equips them with the knowledge and skills to keep
everyone safe.
c. Following Water Warriors Swim School Limited's staff recruitment and selection procedures.
10. Every Staff Member should be provided with, and required to undertake, training that is appropriate to their role, responsibilities, and degree and type of contact with Beneficiaries. This should, if appropriate, include training;
a. Identify and respond to abuse by recognising signs of physical, emotional and sexual abuse, neglect, and exploitation.
b. Learn active listening skills and how to navigate disclosure of safeguarding concerns, including confidentiality.
c. Follow reporting procedures by understanding when and how to report concerns using Water Warriors Swim School Limited's established procedures.
d. Stay informed by discovering additional resources like policies, documents, and external training to stay up-to-date on safeguarding best practices.
11. Treating all safeguarding information with the utmost confidentiality and security. This involves:
a. Complying with UK data protection legislation, including The UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
b. Following Water Warriors Swim School Limited's data protection policies and procedures.
c. Providing Staff Members with training on data protection and privacy, if appropriate.
d. Making easy to access Bronwyn Barritt & Claire Plinston, who can be contacted by emailing waterwarriorsinfo@gmail.com or at 07702003046 for Staff Members as an identifiable point of contact for questions or concerns about data protection and privacy.
e. Sharing safeguarding information internally ONLY on a strict need-to-know basis to ensure the best possible care for the beneficiary involved.
Page 3 of 512. Building a safe environment by creating a culture of transparency and awareness to prevent harm. For example:
a. Encourage open communication by informing beneficiaries about Water Warriors Swim School Limited's safeguarding procedures and how to report any concerns.
b. Acknowledge by the Staff Members of safeguarding laws, Water Warriors Swim School Limited's safeguarding commitments and procedures, and Staff Members' responsibilities concerning these.
13. Regularly reviewing all safeguarding policies and procedures to ensure that they are up- to-date with safeguarding law and that they remain suitable for Water Warriors Swim School Limited's Relevant Activities and workforce, and meeting any review and evaluation requirements specific to Water Warriors Swim School Limited's industry and organisation type. Page 4 of 6 Staff Members' Responsibilities
14. All Staff Members are responsible for promoting the safety and well-being of all of Water Warriors Swim School Limited's Beneficiaries by following all of Water Warriors Swim School Limited's policies and procedures relevant to safeguarding and all UK laws relevant to safeguarding. Specifically:
1. 2. 3. a. All Staff Members at Water Warriors Swim School Limited play a role in keeping Beneficiaries safe and every role will be covered in detail during training. In case of doubt, it is important to contact Bronwyn Barritt & Claire Plinston to clarify any aspect of
roles and responsibilities.
b. Encourage all Staff Members to actively participate and ask questions if anything is unclear to Bronwyn Barritt & Claire Plinston.
c. Do not risk the safety or well-being of any of Water Warriors Swim School Limited's Beneficiaries by avoiding any of the next situations: i. Subjecting them to or facilitating abuse of any sort. ii. Engaging in any sexual activity with children (i.e. anybody under
the age of 18). iii. Participating in or facilitating any activities that may commercially exploit Beneficiaries. For example, failing to report suspected child labour or trafficking.
d. Staff Members must report all Safeguarding Concerns that they have regarding Beneficiaries' safety, regardless of whether the concerns relate to potential wrongdoing of other Staff Members, other Beneficiaries, or external parties (e.g. parents, teachers,
other organisations, or members of the public).
Procedures: Reporting
To ensure the safety of Water Warriors Swim School Limited Beneficiaries, Staff Members will be trained to recognise potential safeguarding concerns like abuse, neglect, and threats to well-being. Staff Members who identify a safeguarding concern should report it following the next
steps: a. Bronwyn Barritt b. Claire Plinston
Staff Members unable to follow the standard reporting steps should still report the concern in another alternative way. This may be the case if, for example:
a. Contacting someone potentially involved in the concern, or someone the Staff Member feels uncomfortable approaching, or
b. In emergencies involving a risk of serious harm, contact emergency services (e.g. police, ambulance, mental health crisis line) directly, or, if appropriate, report the concern to a senior member of Water Warriors Swim School Limited's staff.
Page 4 of 51. 2. 3. 4. Procedures: Investigation and Response
All Reported Safeguarding Concerns at Water Warriors Swim School Limited are treated seriously and addressed promptly by trained personnel following the established procedures and relevant laws. For more details about these procedures, please contact
Bronwyn Barritt & Claire Plinston.
We aim to keep Staff Members who report a Safeguarding Concern informed about its progress as much as possible, depending on the nature of the concern and the confidentiality of the investigations.
In case of breach of this Safeguarding Policy or safeguarding law in general by a Staff Member, they will be treated fairly and will only be dismissed if appropriate in the circumstances and in accordance with employment law.
External referrals or notifications (e.g. to police services, local authorities, or regulatory bodies) will only be made when deemed necessary and strictly following applicable laws,
including data protection regulations, to ensure the safety and well-being of Beneficiaries.